Knowledgebase

📧 EMAIL MANAGEMENT

• Make professional email addresses like yourname@yourdomain.co.za
• Set passwords and storage limits for each account

• Check your emails anywhere via browser (no Outlook needed)
• Choose your favorite style: Roundcube, Horde, or SquirrelMail

• Automatically send emails from one address to another
• Example: sales@yourdomain.co.za → yourpersonal@gmail.com

• Send automatic replies when you're on holiday or busy
• "Thank you for your email. We'll respond within 24 hours."

• Enable SpamAssassin to filter junk mail
• Create blacklists/whitelists for specific senders

🌐 DOMAIN MANAGEMENT

• Create sections of your site with separate addresses
• Examples: shop.yourdomain.co.za, blog.yourdomain.co.za

• Send visitors from one address to another
• Example: oldwebsite.co.za → newwebsite.co.za

• Point your domain to specific servers
• Create MX records for email, A records for hosting

• Point multiple domains to the same website
• Example: yourbusiness.co.za and yourbusiness.com show the same site

💾 FILE MANAGEMENT

• Upload, download, and edit files directly in your browser
• No special software needed—works like Windows Explorer or Mac Finder

• Organize your website files neatly
• Keep images, documents, and code in separate folders

• Change text in your website files instantly
• Supports HTML, PHP, CSS, and JavaScript files

• Drag and drop files from your computer
• Or use the traditional upload button

• Control who can read, write, or execute files
• Keeps your website secure

• Download copies of your website for safekeeping
• Restore previous versions if something breaks

🗄️ DATABASE MANAGEMENT

• Build databases for WordPress, Joomla, or custom applications
• Essential for blogs, online stores, and dynamic websites

• Create usernames and passwords for database access
• Give different people different permission levels

• View and edit your database contents visually
• Add, remove, or change information easily
• Great for fixing issues or importing data

• Allow external programs to connect to your database
• Useful for mobile apps or desktop software

🛡️ SECURITY FEATURES

• Get the padlock icon and "https://" for your website
• Protects customer data and improves Google rankings
• Afriweb offers FREE SSL certificates!

• Lock specific folders with a username and password
• Great for private client areas or development sites

• Block specific computers or countries from accessing your site
• Stop hackers and unwanted visitors

• Prevent people from sharing login details publicly
• Stops unauthorized access to protected areas

• Stop other websites from stealing your images
• Saves your bandwidth and keeps your content yours

• Add an extra security step to your cPanel login
• Requires your phone to generate a special code

📊 WEBSITE STATISTICS

• See how many people visit your website
• Check which pages are most popular
• Find out where your visitors come from

• See what went wrong when something breaks
• Helps you or developers fix problems quickly

• Monitor how much data your site uses
• Avoid overages and plan for growth

• Check which files take up the most space
• Clean up before you run out of room

• See real-time information about current visitors
• Check their location and what they're viewing

⚙️ SOFTWARE & APPLICATIONS

• Install WordPress, Joomla, Drupal, and 400+ apps with one click
• No technical knowledge needed
• Includes blogs, forums, online stores, and galleries

• Install, update, and backup WordPress automatically
• Manage themes and plugins from one place

• Choose which version of PHP your website uses
• Switch between PHP 7.4, 8.0, 8.1, 8.2, etc.
• Keeps your site compatible and secure

• Add extra features for advanced programming
• For developers building custom applications

• Run modern web applications
• For developers using JavaScript or Python frameworks

🔧 ADVANCED TOOLS

• Set your website to do things automatically
• Examples: Send weekly newsletters, backup databases nightly, check for updates

• Create custom "404 Page Not Found" messages
• Keep visitors on your site even when things go wrong

• Send visitors from old pages to new ones
• Helps with SEO when you restructure your website

• Tell browsers how to handle special files
• Example: Make PDFs open in browser or download automatically

• Control how the server processes different file types
• For advanced customization

• Resize and convert images automatically
• Create thumbnails for galleries

📦 BACKUP & RESTORE

• Download everything: emails, files, databases, and settings
• Keep monthly backups for safety

• Download just your home directory, databases, or email forwarders separately

• Step-by-step guide to backing up your account
• Choose what to save and where to save it

🚀 PERFORMANCE TOOLS

• Speed up your website globally
• Protect against attacks and reduce server load
• Free plan available

• Compress files automatically for faster loading
• Improve your Google PageSpeed score

• See how much CPU and memory your site uses
• Identify slowdowns and fix them

💡 QUICK TIPS FOR BEGINNERS

❓ NEED HELP?

• Stuck on something? Submit a ticket via your Afriweb client area
• Not sure which tool to use? Describe what you want to achieve, and we'll point you to the right feature
• Want us to do it for you? Our support team can handle most cPanel tasks—just ask!