Straight answers, no jargon. Can't find what you need? Contact us.
How quickly will my hosting account be ready?
We aim to get new accounts set up promptly once your order and payment are confirmed, so you can start uploading your site with as little delay as possible.
Is there really no long-term contract?
Correct - every hosting plan is billed on your chosen cycle with no lock-in. Upgrade, downgrade or cancel any time from your client area.
What does the 30-day money-back guarantee cover?
If you're not happy with your hosting within the first 30 days, contact us for a full refund - no long forms, no hassle.
Do you provide free SSL certificates?
Yes - every hosting plan includes a free SSL certificate, so your site is secured with HTTPS from day one.
Can I install WordPress or other apps easily?
Yes - every account includes Softaculous, letting you install WordPress, Joomla and hundreds of other apps in one click, no command line needed.
Where are your servers located?
Our servers are based in South Africa, so local visitors get fast load times and you get support that understands the local market.
Can I transfer my existing domain or website to Afriweb?
Absolutely - we can help transfer your domain and migrate your existing website to our servers. Get in touch and we'll guide you through it.
What if I need help after signing up?
Our support team is available through the ticket system in your client area for any hosting or domain questions.
Build Your Online Presence with Afriweb
From personal projects to growing businesses, we've got you covered.